AnkaTheraHub Quality Policy
At AnkaTheraHub, we consider quality an indispensable obligation and are committed to implementing the ISO 9001:2015 Quality Management System in all our operations.
We aim to meet—and exceed—the expectations of all our stakeholders, particularly researchers, academic institutions, and industrial partners in the fields of health and biotechnology. Our Center is guided by the principles of scientific accuracy, technical competence, and reliability in all services provided.
In the research and development of biological diagnostic and therapeutic products, our quality policy is grounded in the following core principles:
- Full compliance with stakeholder requirements and all applicable legal regulations,
- Continuous improvement of our processes,
- Adherence to national and international legislation, ethical standards, and ISO 9001:2015 requirements,
- Enhancement of service quality through systematic stakeholder feedback evaluation,
- Operation of a flexible and sustainable quality management system responsive to technological and scientific advancements,
- Provision of continuous training and professional development to enhance staff competencies,
- Promotion of a participatory and accountable organizational culture by fostering quality awareness at every level,
- Integration of sustainability into our quality system, with attention to climate change and environmental impact.
Our quality management system is supported by a comprehensive framework of procedures, work instructions, and records to ensure effective implementation. The Quality Manager is responsible for overseeing the application and continuous improvement of the system, and regularly reports to Top Management on its status and effectiveness.
At AnkaTheraHub, we strive for 100% stakeholder satisfaction and are committed to sustaining this satisfaction through scientifically sound, reliable, effective, and ethical services.
